To initially setup your NEW e-mark device and start using it please follow the steps included in your packaging. After having assembled the e-mark according to the Quick Setup Guide, you can download the App for Android and iOS devices in the Google Play Store or AppStore or connect your device to your PC with the included USB cord. Please follow the instilation guide in the App, which includes connecting to your e-mark for the first time via WiFi (mobile devices) or USB interface (PCs). For first instilations only set up the WiFi connection through the App and not through the WiFi settings of your device!

Attention: for Android devices the mobile data (internet) needs to be turned off in order to be able to connect to your e-mark!

The access data of your e-mark (SSID and password) is printed on the Quick Setup Guide. In addition, an imprint is saved on the e-mark when receiving it in its intial state, which includes the SSID and password. When switching the e-mark on and making the first imprint, you will see this information. Please follow the instruction in the user manual or watch the video demonstration below for setup details.

The e-mark is charged between 20% and 30 % when switching on for the first time (given that the contacts of the battery are still covered with the battery pull tab). It should be possible to turn it on and make the first few imprints. During the first initialisation, it might be necessary and is reccommended to charge the e-mark in full. However, the e-mark can also be used during charging. In case, you cannot turn on the e-mark, connect it to the mains and continue the instilation.

Note: The e-mark can only be charged through the power adapter that comes with the e-mark. The USB-interface cannot be used for charging the e-mark.

The battery lasts up to five hours when marking continually and much longer under normal usage circumstances - several days up to a week when used occasionally. The battery is charged within 2.75 hours from 0 to 100 %. Nevertheless, it is recommended to put the e-mark immediately after every imprint back into the docking station, which can be connected to the power plug at the same time.