The quality of the imprint depends on several different aspects. Most of the problems can be put down to the cartridge. Either the print head is (slightly) dried out, the cartridge is (almost) empty or not inserted rightly. If imprint quality is decreasing, please consider the following points:
- Always put the e-mark in the docking station immediately after usage to avoid drying out of print head
- Cleaning the print head by wiping over it with a damp cloth
- Cleaning the plastic parts on the bottom of the e-mark (around the print head)
- Pull out cartridge and re-insert it
- Ensure a proper surface to print on (e.g. sheet of paper on hard underground, no rippled surfaces)
- Try to move as straight as possible over the surface
If you are experiencing any of the following, please try the suggestions.